PN
Pregan N

1 reviews | Active since Jun 2015

11 Aug 2015, 16:33

Poor Service and Bad goods

What was supposed to be a joyous occasion turned into a poor customer experience. My wife purchased a brand New Renault Clio GT line, was told by the dealership that the car was ready for collection and that all paperwork regarding finance was sorted out. 2 hours later after waiting at the dealership, nothing was sorted out. Pictures were taken with us unveiling the car, paper work was signed only to be told that they are still awaiting confirmation from the bank. <br> What is more horrifying, when we checked the car, the entire drive shaft was corroded with rust, this on a brand new car. After arguing with the Dealer Principal and him making a call to Renault SA, it was discovered that all components under the car was supposed to have been cleaned with a solvent and then painted with a special anti corrosion paint. <br> What a poor experience upfront, we are now deciding weather to go through with the deal. <br>

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