POOR SERVICE

<p>I HAVE A 2009 RENAULT KOLEOS OUT OF SERVICE AND WARRANTY SO I NORMALLY SERVICE IT AT BOSCH BECAUSE I AM SATISFIED WITH THEIR WORKMANSHIP-THIS TIME I DECIDED TO TRY RENAULT BECAUSE IT WAS THE SAME PRICE AS BOSCH AND THINKING RENAULT IS A BRAND OF MY VEHICLE - IT SHOULD BE A BETTER EXPERIENCE- WELL IT WASNT - FIRSTLY , MY CAR WAS WASHED BUT NOT VACUUMED AND THE ADVISOR (VANESSA FROM RENAULT FOURWAYS )-STAMPS MY SERVICE BOOK BUT CLOSES THE BOOK AND SMUDGES IT AND NOW YOU CANT SEE WHICH COMPANY STAMPED IT-COMMON SENSE AND WORKING IN THAT ENVIRONMENT,YOU SHOULD HAVE PICKED UP THAT WHERN YOU STAMP THE CUSTOMERS BOOK,LET IT TRY BEFORE CLOSING IT -ANOTHER MAJOR DISAPPOINTMENT WAS WHEN THEY DIDNT UPDATE ME OF MY VEHICLE OR ADVISE WHAT WAS DONE, WHEN BOSCH DOES THEIR SERVICE I AM ADVISED OF THE BRAKE PADS,WHAT DEPTH AND ADVISED OF ALL THE BELTS AND PULLEYS ETC,I FELT LIKE IT WAS JUST A OIL CHANGE AND THAT THERE WAS NO 50 POINT CHECK DONE ON MY VEHICLE-</p>