1 reviews | Active since May 2016

20 May 2016, 09:22

Poor Service

<p>My wife bought a vehicle at this dealership and received no phone call about the approval of the deal. Always had to phone to find out. 10 days after collecting the vehicle I was phoned by Standard Bank who demanded payment for the vehicle I traded in. the dealership never settled the account. Phoned them and they promised to pay me back the debit order amount. I only received half of the payment because the settlement amount changed. The temporary permit expired and again no one contacted me. i had to drive to the dealership as they were not answering my calls . 5 months down the line, I am still waiting for the difference between the debit order paid to STD and the amount paid to me by Renault. Six months down the line I have not received a single after service call. The manager at the branch received an email from me complaining about the service and did not bother to complain, instead he asked the same Sales rep to sort out the problem. This is the worst service I received</p>

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