Poor Service

I took my car to Renault Bryanston for repairs. Over the past 6-8 weeks I have dealt with ineffiency, poor customer service and service delivery.

The parts ordered for my car were delayed and repairs for my car were delayed to one car part not arriving. To date I have not been notified of the status of the outstanding part and no efforts to make alternative arrangements have been pursued.

In addition the staff does not keep the customer up to date on progress. The consult I have been dealing with is Francinah Mogadingoane and during the process I have received negative attitude.

This is completely unacceptable and I would like to express my disappointment with Renault Bryanston.