Poor service

I bought a brand new Renault Clio 4 in June 2013, I have been having problems with my car since I received it. Since I've had my car, it has been making a terrible noise when going over a speed hump or a bump/ditch in the road (sounds like my suspension is falling apart) my car has been in for many services and we have made them aware of the issue but every time I get my car back nothing has been done about my complaint. my car is still under warranty but the warranty is ending in June next year.

My car was in for a service about 3 weeks ago, I was charged over R 7000 for my service but my car has now more problems than before I sent it in. My car is jerking, the sound is even worse when going over a speed hump, my brakes are finished but they were apparently changed 15000kms ago at my last service.

Every time my car gets sent in, we ask for the old parts and new boxes to be put into my boot but it never happens.

I am so disappointed in Renault Tokai, I get charged so much money for poor service. It seems that who ever that always works on my car doesn't know what they are doing or doesn't listen to what customers complain about.

Something needs to be done about this, I was thinking of buying a new car but it definitely wont be a rebault this time.