Poor Renault Client service

After not getting any feedback from Lionel Motors Renault dealership, I contacted Renault SA spoke to Mbulelo Ngobese on 20 Dec 2019 who promised that he will call me on 23 Dec 2019 for update. I called him on 24 Dec 2019 and still there was no report from dealership Lionel Motors in Rustenburg. Other than giving me feedback he started telling me about his workload. I am not surprised when Renault dealerships does not care as they take from their HO.