poor customers service ever

since 2018 February I bought my second hand car renault magane3 from renault fourways crossing, the car was not have a spare key and cd card for GPS , the sales person Thulani aprill nne promised me that after two months i will be getting my spare key and my sd card until today , when I do a follow-up they keep telling me they still waiting for the order, I reported the letter to the manage but the disrespect arrogant answer only from that managers I don't wish any one can express what I went through on that useless dealer.please stay away from Renault fourwayscrossing dealer the service is very poor especially when it comes to black customers