poor client service

Hallo peter

Hope that you can assist me. please read mail below, from sales person sold my car to me asking help, I have mailed everyone myself and we get no response, my car is standing for a week now, and think this is getting ridiculous.

Please can I get an response from you this morning regarding the service history, this is ridiculous, we purchased an car from Renault SA for my client and nobody can produce the 15 000kms service that should have been done, now liquid capital is saying they won’t do the 30 000kms service until they see proof of the 15 000km service.

This is a matter of urgency as I’m now looking like I didn’t do my job correctly and my client is not impressed at all.

Send me the invoice of the 15 000kms service please.

If this wasn’t done then Renault SA will be liable for the 2 services bills and reinstate my clients warranty.

Please help …