Poor brand I will never purchase ever again

<p>I purchased a Renault Sandero 2014 dynamic 900T in Aug 2014 and was sold the vehicle on the premis that Renault was made in SA & there would be no issues with getting parts etc. I was in an accident on the 2 Aug 2016 & the repair shop ordered my parts and when they arrived said that I could then bring my vehicle in. Thereafter discovered that Renault had sent the incorrect bumper for my vehicle, then they advised it would take up to 15 working days to receive a new bumper as there are NONE is SA. 15days is tomorrow but no end is in sight, no one has any idea when the bumpers will arrive or where it is in the process. Now I have a vehicle that has already been standing in a repair shop collecting dust. My car hire was only for 15 days which already expired & I am stuck without a vehicle i am completely reliant on. I have to bum lifts to get to work & ask family members to pickup my kids and no one, not the repair shop Tekton nor Renault care that I as the client in this dillema has been GRAVELY inconvienced by this situation. Yes i am just 1 person but if this is how you treat every client, that 1 turns into 5 then into 10 etc and word of mouth & referals or non-referals are VERY powerful in the industry. I will never purchase a Renault ever again and really am considering trading my vehicle in. By the way I called your client services line, which is a total waste of time, the guy seemed as if i was an annoyance & couldn't care less about what I was saying & said he couldn't help me without a order number, which I do not have as i did not order the part BUT he was not even registering my complaint/concerns. Poor poor poor service</p>