Poor aftersales service received from Renault SA

On the 11th of February 2015 I purchased a used Renault Clio 3 RS from Renault Melrose. While driving to work on the 4th of March 2015 the clutch malfunctioned, rendering the vehicle inoperable. The vehicle is under warranty and was towed to Renault Melrose.<br> It is now two weeks later and I am yet to receive any clear indication as to when the car will be repaired. It is my understanding that there is disagreement as to who is responsible for the cost of the repairs. Nevertheless, while I wait for this matter to be settled I have had to rely on my colleagues to get to work. This is exacerbated by the fact that my place of employment is located 90 km from where I reside. Renault Melrose is attempting to source a loan car but I've received no vehicle and as a result I have been left stranded.<br> This situation has been a huge inconvenience. I have owned only Renault vehicles (3 prior to this). However, Renault now appears to be incapable of providing reasonable after sales service. I feel that I have been patient in this matter. I am sorely disappointed with the service that I have received from Renault. It would appear that I need change to another motor vehicle brand.<br>