1 reviews | Active since Nov 2010
Poor After Sales Support
I can see that Renualt South Africa is a company that doesn't respond to complaints and it doesn't surprise me.<br> <br> We bought a brand new Renault Duster 1,5 diesel a year ago. Within a short period (month or two) one of the tyres had a bubble in it. They said it was due to poor road conditions and they couldn't take responsibility for it. Which I could understand, if you fit a car with poor quality tyres. <br> <br> Then after about 21 000km on the clock we had to replace the brake pads at our own cost. Again wear and tear was given as the excuse. So we replaced the disc pads and had to skim (?) the brake discs. At 21000km's???<br> <br> Now after 28 000km on the clock the shocks are leaking oil and needs to be replaced. Again the excuse of wear and tear! Seriously? This car is fitted with sub-standard, poor quality parts just to last you while driving it off the sales floor. From there Renault takes no pride or responsibility in their product! I am so disappointed in their service and attitude. This will definitely be our first, but last Renault that we buy.
