Poignant Services!!! TWO months in and Renault SA still hasn't provided vehicle parts for repair on 2021 model.

Renault South Africa get a ZERO rating from me... I’ve been struggling to get through to Renault SA all morning. I spoke to Veronica at Renault Bruma who informed me that your contact lines are offline and currently being repaired. I’ve called ***, *** and *** to no avail. Frustrated is an understatement, I’m now livid.

I need urgent assistance with information on vehicle parts that were ordered by Renault Menlyn for Renew-it Randburg. My car has been parked at Renew-it Randburg since the 30th of JULY 2021 and they are yet to fix it because they haven’t received parts from Renault SA.

Renault’s service is utterly disappointing and unacceptable to say the least. How can it be that no one has information on why the parts haven’t been received yet and when they’ll be delivered. I refuse to be expected to wait indefinitely. I've beeeeen waiting for feedback and a solution, this in not on!!