Pathetic Service Levels

I purchased a Duster brand new from Renault Centurion. From the beginning, the staff are disorganized, nonchalant and displayed a couldn't care less attitude.<br> <br> From the outset, there was wind noise in the vehicle, as though the windows were not sealing, it does not go into reverse easily and hisses out water when coming to a stop.<br> <br> The vehicle went in for a test drive and advised that it was a door sealing issue and that the gearbox would need to be checked. It took ages to get a booking date as they were 'so busy' and they didn't have loan vehicles available. It took nearly 5 months....<br> <br> It was returned, stating that the vehicle was fitted with a \straight cut reverse gear"and that we need to select 1st gear before selecting reverse. Really? Are they joking??<br> <br> \""No issues with the aircon.\"" We didn't ask them that. We asked why it hisses out water when the car comes to a stop.<br> <br> The doors had been realigned because \""All Dusters have wind noise\"". The only problem is that they now don't close properly.<br> <br> And do you think I can get someone at Renault SA to deal with this? One month after raising this"