Pathetic Service and a even worse excuse for a broken brand new car awaiting parts for 2 weeks because Renault is doing stocktake and can't send out parts to dealers.

My brand new Renault Kwid Dynamic is currently booked in at Renault Hatfield (for the Third time may I add) for a issue with the clutch and gearbox. The first time it was sent in they "fixed" it but the next day the problem came back and the same for the second time. The 3rd time (current time) my car is in and now they have found what appears to be the problem and I need a new part, I have been waiting for 2weeks to get that part and every single time they give me the same excuse and its "Renault South Africa is currently doing a stocktake and they can not release, deliver or ship parts while this process is ongoing" so im asking how are we as clients of Renault suppose to deal with the fact that we are without a car for going on 3 weeks while they do stocktake during the month of Desember!!!???? And they can not care less.. this is beyond pathetic and like I mentioned its a BRAND NEW CAR.. I would NEVER recommend renault for anyone. If you wish to buy a car they are the nicest people but try and do anything els like complaints, warentee anything and they are full of excuses! And they do not care about the clients.