Pathetic service

Renault East London has to be the worst with the rudest, arrogant Manager, Christo De Klerk. We bought car on the 18th of March 2020. We were told the 1st service of this car would be free and thereafter we would have to pay, we were fine with that until we had to service the car and the sales person has resigned, the Manager had the audacity to tell us not to make our problem his and that the sales person must have just said that to get the deal, I asked him to call the sales person because I had just spoken to him, he bluntly refused and told me the guy does not work there anymore, well he made the statement as a renault consultant and they should live up to what their consultant offered. Our contract is typed out, funny enough the part that states that the car doesn't have a service plan is written in pen, no signature of the person who wrote that in pen and no date of when it was written. So are all your fine prints written in pen in a typed out contract? We need to be reimbursed!! This car is still under warranty but the moment it's taken into the warehouse we pay for it?!! I have a recording of the conversation I had with the manager and how rude he was to me