Pathetic Customer Service At Renault Woodmead

It is with great sorrow, and despair that I write this review. After using Renult Woodmead for my car service and repairs several times - they seem not to retract from their approach in poor service delivery.

I have complained numerous times on the after-service survey's telephonically but it seems like it falls on deaf ears. I just have limited access to other Renault branches (I work at Woodmead) I would have long revoked my relations with Renault Woodmead for wahtsoever business they are looking for.

THIS MORNING - I dropped my car for service and I had to wait for 1 full hour (from 7h45 to 8h55) just to be dropped at my workplace. When I escalated, I was told there are no drivers. But how is that supposed to be an excuse if you plan to build a reputabe business. I had to be late for my corporate meetings due to the incompetency of customer service delivery. As I sat there - I could tell that they don't care about us as clients, but they care much about the money that we are and/ have been bringing in.

So to say, they are very poor in their conclusion of car service expereince in the afternoons. Normally they will tell you that - we dont have a driver to come collect you until 17h00.

N.B I have Serviced and Repaired my car with Renault Woodmead on different occasions that I have now sorrowfully accepted, that its their culture of poor service guaranteed - EVERY TIME.

I would truly recommend RENAULT BRYANSTON over RENAULT WOODMEAD.