Pathetic Customer Service

<p>My vehicle is a top of the range Renault Clio RS 2016 model. It so happens that it does not come with a spare wheel. On Monday evening my tyre had a blow out. Not only will Renault not cover my tyre as they say it is "not repairable" but the car needs two new tyres as they do not have the same tyre brand in the country. I have been waiting since Tuesday morning for this issue to be resolved. Yesterday I was told that I will have to wait three working days for my tyres to arrive(that I had to source as Renault at Paarden Eiland and Renault customer service are to useless to source it themselves) I am a sales rep and rely on my vehicle for business so to add to this Renault will not give me a courtesy vehicle. I had a similar incident last year and had to wait two weeks for a part from Renault. They are absolutely pathetic, they provide no customer service and it is basically impossible to get hold of Renault Sa. Believe people when they say do not get a Renault because you will wait for parts etc and the customer sevice is appalling. This is the last Renault that I will ever get!!!!</p>