PARTS ORDERING COMPLAINT

I ordered a clutch kit from Renault Tygerberg on 24/07/2018 and was told to pay upfront in order for the kit to be ordered from Renault SA and delivery takes between 2 - 3 days. today is the third day, Renault Tygerberg was already invoiced for the clutch however the clutch was not delivered with the parts they received today. I now need to wait till Monday leaving without transport for more than 7 days. No branch in Cape town has stock of the clutch and if i request a refund it will take another week or two.

Renault SA service is pathetic!!!