SM
Susanne M

1 reviews | Active since Feb 2014

05 Mar 2015, 07:51

Over piced service inflation 237% hidden agendas

I have reported this previously on hello Peter and was told as supplier response head office will query and contact me but unfortunately I have been querying this issue from the 13 Feb 2015 and today is 05 March and nobody have contacted me with regards to overpriced vehicle service which was inflated in price 237%! No response from supplier shows poor service delivery. Reported it to Bidvest customer number 5216 and still no response from head office Renault SA or Bidvest! Horrible service delivery! people must consider buying into this brand as no customer service you will receive as it evidence from 13 Feb till now 5 March 2015! I want somebody from head office to contact me with regards to over priced services and original delivery cost as invoices does not give true reflection of what has been done and paid for!

0
Replies (1)
Renault South Africa
Renault South Africa's reply05 Mar 2015, 17:05
Official
Hello SMoodley17,

We have noted your comment and would like to advise as follows:

A consultant will contact you within 24 working hours and follow up with the dealer on your request for an explanation.

We would like to apologise for the non response and assure you our commitment to a follow up.

Regards

Renault RSA