1 reviews | Active since Jul 2012
Ordered parts/keys
I recently ordered a set of keys from Renault Clearwater after losing both sets on 3.08.2015 and arrived at the dealership around 11.08.2015. I towed my car in to the dealership on 14.08.2015, only to be told that the new set of keys does not match the car (When they ordered they had my car license disk to copy the VIN). I was then asked if I haad changed my car locks. The answer is NO.<br> The dealership told me they had to order new locks at MY expense which would take 21 working days. Up until today (10.09.2015), the set of locks hasn't arrived yet.<br> The dealership ordered the WRONG set of keys. Now I don't have a car and have to resort to hiring a car. Its been over a month now and this is still not finalised.<br> The dealership is WRONG, I was not supposed to pay for the extra locks as it was not my fault that the car keys did not match.
