EM
Ellen M

1 reviews | Active since Jun 2016

24 Jan 2020, 13:10

No thank you

I have three problems with Renault Bryanston 1)My spare wheel has already 9 been back at Renault Bryanston as it makes a HUGE noise, since the second of purchasing the car and every time they just tightened the *****s. Exactly two weeks ago they did it once again. I phoned the Dealer Principal, Rick Scott on Monday, the 20th of January 2020 as I'm tired of dealing with the Maintenance Manager. He promised that he would wait for me till 18h00 and then have it fixed. 2) I was charged R14 999-99 including VAT for leather seats when I purchased the car. The driver seat start to tear and my Director who is in the furniture industry says it is Leather Touch. I asked, Mark a Salesman is the leather in the cars real. He said absolutely NOT, if you want genuine leather we sent it to our upholsterer and then charge you for LEATHER SEATS. He confirmed to me that I was not supposed to be charged R14 999-99 when I purchase my Renault Duster 1.6 on the 29th of June 2017. I got a copy of the invoice from MFC Bank that they invoiced them as if my car was fitted with genuine leather seats. 3)My paintwork is starting to come off and I reported this within 6 (six) months of purchase. Every time I got to the branch, the person who needs to take pictures is not available, but I had an appointment.

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