No Service from Renault

I tried to book a service with the local Renault dealer through their online booking form. Added all the details requested, including contact details etc, but still waiting for a response some 14 days later.<br> <br> Called the local dealer and after my call going back to the switchboard a few times through lack of anyone picking up their phone, spoke to someone called \Warren\". Could they give me an exact price for the part I wanted to replace? No. Could they take my VIN and call me back when they had found the information I needed? I am still waiting for my call.<br> <br> I am amazed that Renault still operates as a business with the kind of service they offer their customers. They certainly don't deserve your money with that kind of attitude."