No response after several emails, extremely appalled
<p>I drive A Renault Clio 4(2014), the car has caused me nothing but grief since I got it. I go to the dealership repeatedly with different issues. Last month I decided that I have had it and called customer care to find out what the procedure is if I need to report the issues with my vehicle. I was told to send an email to Leo Ndabambi, I did that and detailed everything on the email. My email was read but there was no response, a week later I sent another email to Leo Ndabambi again. Yet again he read my email and did not respond.</p> <p>I find this extremely appalling, Is this how customer queries are handled at Renault? Emails are simply read and not acknowledged and no response are given.</p> <p>If that is so, then exactly how are customers supposed to voice out their issues? </p>