FD
Frank D
1 reviews | Active since Feb 2014
23 Feb 2015, 10:14
No Renault Sandero Stepawy Parts in the WHOLE RSA
I have been driving my Stepway (previous version) very happily the past 3 years. After another car drove into my rear a month ago, i am told that there are NO PARTS available in the WHOLE RSA?! Now i have to drive around in a broken car because the only thing stopping me from having it fixed is because there is a national back-order for these parts from France?! How can this be?!
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Renault South Africa's replyOfficial
23 Feb 2015, 15:04Hello FranklyFRANK,
We acknowledge your complaint and would like to confirm as follows:
We have assigned your complaint to a consultant as per your feedback on Facebook and assure you that we will contact you for further information.
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to confirm as follows:
We have assigned your complaint to a consultant as per your feedback on Facebook and assure you that we will contact you for further information.
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
Renault South Africa's reply23 Feb 2015, 15:04
Official
Hello FranklyFRANK,
We acknowledge your complaint and would like to confirm as follows:
We have assigned your complaint to a consultant as per your feedback on Facebook and assure you that we will contact you for further information.
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to confirm as follows:
We have assigned your complaint to a consultant as per your feedback on Facebook and assure you that we will contact you for further information.
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA