No one cares.

Good Day.

I booked a service for my Renault Sandero online with Renault.co.za on the 12 January 2022 the service was confirmed for Friday 14 January 2022. For Retnault Durban CBD. I arranged transport and arrived on this day to be told the car is not booked in. I showed the service manager an email I received from Renault. He would not take the car and asked If if I could bring it for next week. The dealership was quiet he could have made a plan or phoned Renault to see what the issues is. I declined and contacted Renault and was told it was booked. It was a huge wast of time I had to take a days leave to take my car in as well as arrange a lift. I complained to Renault and was given a motus email to direct my complaint. I never received a reply in over a week. I then phoned Renault South Africa my number was taken down and I was told they would call me back. It is close to a month later no one has called me back no one is interested. We have purchased 2 Renaults from Renault Durban. I am now taking my car elsware for its services.