No feedback,Very dissapointing service.

I regret buying a Hyundai i20 2011 at kia founteins(Pretoria) that is part of Renault.Gerben was the sales executive then.The car had a expired disc so I was promised that a valid disc,number plate and the spare key will be send to me before the temp permit expires,that was within 21days.But that 21 days past and I had to drive all the way to pta from limpopo because no one from kia bothered contacting me instead i'm the one who was phoning them and they would keep promising that they will come back to me.Eventually I got the number plate,and the disc and now I've been waiting for my spare key and the sun visor because the once on that car broke(reported same week of purchase that they were broken).I was promised that within 21 working days everything will be send to me,my problem is that 21 days has passed and no one is contacting me,instead I'm the one who does and the managerJurie keeps promising but he does not deliver.I'm very disappointed seriously.Their customer service sucks seriously and the sad part is that I'm logging a complaint for the second time now,and it seems like no one cares because they've got business.What happened to valuing you customer???