NEVER EVER BUY A RENAULT

My megane went in on the 03/10/2019.. today is the 31st of January 2020 and I still do not have my vehicle in working condition. I also see that renault has not rep**** to any of the recent posts. Which affirms the fact that they do not care about their customers. My car had a warranty related fault. George renault took my car as I was there on holiday from cape town. They sent my engine to Johannesburg to an engineering company called viva to work on it. I received no real answers from head office, and the dealership seemed to be struggling with them. Ultimately no one was taking any responsibility for getting my vehicle back to me in working order. It became a blame game. I had to beg them for a hired vehicle. I received it on the 19th of november. And they requested it back even before the car was in my posession. I received my car back middle December. I traveled down to george to pick up my vehicle on the 30th of December. When i got back to cape town i discovered a huge oil leek coming from the area that they fixed. I took it to renault cape town, the cape town branch was so helpful! Honestly they have been helpful. I cannot get hold of head office. I have tried.. they now say my entire motor has to be replaced. The work that renault south africa did on my car was shoddy, they created a problem which is even worse now.. i am yet to ask them for a rental car cos i know that will.also be an issue. All i want is my car back.. thank you to renault cape town. They are trying to fix the mess that seamans renault George and head office made. I would never recommend to anyone to buy a renault.. i am continuing to have the worst experience. Head office takes forever to get back to you and be decisive. You need to replace your CEO and place someone there that can fix your organization. Its broken, and it cant see to the needs of its customers. My problem is not with the vehicle, or the lovely service people in cape town. But renault south Africa who is inefficient and blatantly gives their customers bad slow service.