BP
Brigitte P

1 reviews | Active since Mar 2009

11 Feb 2015, 12:38

Never again!

I am horrified at the pour product called Renault, almost exactly 5 years ago my power steering colonne broke and needed to be replace, this part is not supposed to go that soon or ever really, and almost to the day 5 years later it happens again! This is unacceptable, where am i supposed to get R42 000 to fix something that SHOULD not be broken again! This is the most shocking things, will never buy Renault again and will tell all who will listen about the poor quality of this brand, HOW is it possible, it should not be broken, everybody i speak to say, they've never heard of that breaking in a car, no less twice, unacceptable unacceptable, big time regret every buying this car, this is clearly a fault with this design, so over it!

0
Replies (1)
Renault South Africa
Renault South Africa's reply13 Feb 2015, 12:24
Official
Hello brigspet,

We acknowledge your complaint and would like to respond.

Renault South Africa is unable to respond on why this component has failed and would encourage you to have the vehicle assessed by an Approved Dealer and they can escalate to the Head Office Technical Department for further assistance.

Regards,

Renault RSA