My horrifying experience with Renault South Africa and Rodel Insurance

Renault sold me my first car and so having to write this review about the horrible experience and the fact that they did not look out for my best interests regarding their "free" insurance being underwritten by Rodel insurance. I was involved in an accident in August and still do not have my car, I am about to pay the 3rd installment since the accident and still have not received my fixed car, they actually told me that it has to go for a second assessment which means a longer time without it.

I am paying for the car as well as having to pay for transportation to work each day. Renault was supposed to make my life easier but they've actually complicated it further.

The horrible response time, time I've wasted and financial stress I have faced actually make me wishing I had never purchased the Renault car especially with the "free" insurance claims they used to draw me in. It was never worth my peace of mind. The struggle to get a fully operating car continues.