BD
Ben D

1 reviews | Active since Oct 2012

30 Oct 2015, 16:58

License

PATHETIC SERVICE - Lack of after sale service:<br> Purchased a secondhand vehicle from said dealership 2 months back.<br> Have still not received the ownership documents nor the license disk up to 2015/10/30 - license expires end of October!<br> Today alone I made 3 calls from overseas at cost to myself - transferred from one person to the other - dealership manager did not take my call or call back!<br> Initial sales person was Deon - one empty promise and excuse after the other - promissed my wife to give feedback numerous times - not done.<br> <br> It appears that once they (Renault Fountains) received their money they washed their hands of us as customers.<br> Heaven forbid something should go wrong with the vehicle.<br> There does not seem to be ethics on their part.<br> <br> Absolutely pathetic.<br> Also reported to Reanault South Africa.

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