LS
Larry S

1 reviews | Active since May 2015

25 Aug 2015, 21:32

Lack of basic spares is hazardous and makes the ca

I booked my Renault Kangoo at Mcarthy nissan gateway and told them that my brakes were in a very bad shape and needed attention. I am based in mthatha which is 500km away from the dealership . I also mentioned wiper blades a door lock that refuses to lock and a fuel cap that refuses to open easily lastly a sevice light and a an airbag fault in the dashboard as a warning.<br> <br> I arrived at 7am at the dealership and after 2pm I was given back the vehicle that had basically been diagnosed and washed, no items were in stock and nothing reported was fixed. I then had to drive the car back another 500km back in an unsafe manner with faulty brakes, non functional airbag and a fuel cap that was open. I should have been offered a courtesy car whilst this was being rectified and it was not even mentioned. <br> <br> This is a business vehicle purchased in 2013 with 40000km on the clock. It has a 6 year warranty, 3 year full motor plan and all of this is happening in less than 2 years of owning the vehivle, REnault Confiance is ********!!!<br> <br>

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