Is there anybody home ?

After seeing the deluge of advertising for Renault vehicles, and being interested in buying a new car, I went onto the Renault website and booked a test drive . <br> <br> I was sent an email last Thursday (13/8/2015) stating that my test drive was 'confirmed' and that a sales person from Bryanston Renault would be contacting me shortly<br> <br> I have been eagerly awaiting my call but to date no one has bothered to pick up the phone or email to follow up on a potential sale. <br> <br> If this is what passes for 'customer service' BEFORE money has changed hands. I shudder to think how they treat people after they have made a sale, but I can hazard a guess.<br> <br> Sorry Renault, you have lost a potential customer. <br> <br> My suggestion - follow up on your advertising hype.