LJ
Liesle J

1 reviews | Active since Jan 2020

22 Jan 2020, 08:44

Inferior Engine capacity

I am in dire strains and have been since I took my Renault for its annual service at The Glen 08/01/2020

I bought my Renault Clio( Clio IV Expression, ) brand new in May 2014 at Renault The Glen. I have given my vehicle the full service history which has always been done by Renault The Glen.

I love the brand and this is my 3rd Renault vehicle, so buying a brand vehicle I believed was the best decision I could make. I have had no issues with this vehicle ever….until I brought in on 8 January for its annual service.

Despite the few snags by staff which was dealt with by the manager Jerome Beyers speedily.Thank You!

I drove my vehicle in with no issues experienced. But once they started the calls became so depressing,

I can’t even remember all the terms used,

Short story my engine is completely damages after almost 5 years, a full serviced history and just below 53000kms.

I was shocked at all this, this car is in pristine condition how is this possible????.

I now have to doubt whether not this Renault brand is actually living up to is promise.

I am very upset by all this and I need Renault SA to step in and rectify or explain how my vehicle can only after 53000km fail to operate….surely I should good few years problem free wi9th this vehicle.

Please treat this as urgent,its been almost 3 weeks I have been emailing staff at Renault sa for 3 days and no one called or rep****... I want my car back the same way it came in...

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