1 reviews | Active since Jun 2013
Inconclusive verdict on problems - Clio IV RS Cup
Hi,<br> <br> My name is Aslam Suleman. I purchased a demo Clio IV RS Cup full spec vehicle from Renault Bryanston in Oct '14. Since January '15, my vehicle has been to the dealership 5 times. 4 of these times was in the last 4 days. (9 Mar '15 to 12 Mar '15)<br> <br> Breakdown of 5 visits to the dealership:<br> <br> 1st time (Jan '15) - Check injection system warning light <br> - This was cleared by the service technician<br> <br> 2nd time (9 Mar '15) - Check injection system warning light<br> - This was cleared with a software update which the technician conducted which I had to bring the car back to the dealership on 10 Mar '15 as the car did not cool down enough. This was completed on 11 Mar '15 (3rd time (11 March '15). For these 3 days I was not given a \loan"vehicle nor was a lift arranged to drop off and pick me up from my place of work. I had to arrange this myself.<br> - Also"
We acknowledge your complaint and would like to advise as follows:
We would firstly like to apologise for the times that your vehicle has been with the dealer and would like an opportunity to assist from Head Office to help resolve your concern.
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA
We acknowledge your complaint and would like to advise as follows:
We would firstly like to apologise for the times that your vehicle has been with the dealer and would like an opportunity to assist from Head Office to help resolve your concern.
We thank you for bringing this matter to our attention and assure you a response.
Regards,
Renault RSA