I will not be silenced

After reporting my experience with Renault service centre I was responded to by Renault south Africa in just a few days. They assured me that they will look into the situation and get back to me ASAP. .. as of yet none of this has been done! I feel like this company thinks they can just do as they please and will tell clients whatever they want to hear to silence them, but I will not be silenced! I will continue to make known how little Renault south Africa cares about customer service and how they refuse to accept any responsibility for their workers!