Horrid After Sales Customer Service

Our car broke down while we were driving. We then called roadside assistance to pick up the car. The car was checked, but for us to know what was the problem we had to follow up with Simon from the Princess Roodepoort Branch. He is arrogant. He is not helpful. What’s also annoying is that every part that needs to be replaced under warranty needs to be ordered. This dealerships after sales customer service is beyond horrible. They don’t care about their customer. The other problem is that they are not proactive and just reactive. They need to deal with his customer service as the other customers I have been talking to them and they are not happy with him. He is not supposed to be working with customers. Your after sales customer service is utter nonsense to be honest. I am livid. We just need them to give us a courtesy car because we can’t be taking public transport for the hours we work