CC
Chanel C

1 reviews | Active since Mar 2013

19 Mar 2015, 13:27

HORRIBLE SERVICE

Our company Delivery Vehicle broke we sent it to Renault where the head was done over we Had to wait Two months to get our vehicle back.<br> They dint once offer to give us a courtesy car. <br> Okay we received our vehicle back a month later it breaks again its been two days so far and they still cant tell me what the problem is!!!<br> I have been phoning The manager is never available they even gave me his cell number no answer.<br> <br> We Paid allot of money the first time around and the type of service we have received is pathetic,!!!

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Replies (1)
Renault South Africa
Renault South Africa's reply23 Mar 2015, 13:18
Official
Hello Chanel07,

We note your concern and would like to respond as follows:

We have forwarded your complaint to the Service manager and the Dealer principal and requested they assist us with your concern.

We apologise for any inconvenience you have experienced and assure you a response.

Regards,

Renault RSA