Fiver stars of poor service

I took my Renault Kiger to Renault New Road for its 60,000 km service on Friday, 17 April 2026. During the service, they identified an oil leak and logged the issue with Renault warranties.

To date, there has been no meaningful feedback from the warranty team, except a request for a video after four days. My vehicle is still with the dealership, and I have not been provided with a loan vehicle despite the delay not being on my side.

This level of service is very disappointing and is causing significant inconvenience.