Fitting a reconditioned gearbox on a new car

Reconditioned gearbox fitted against rejection - 2937km failure - ***

I purchased a Renault Triber in June 2026 from Renault Centurion.

Vehicle broke down with gearbox noise at only *2937km on 07 September 2026* - VIN MEERBC*** - ***.

Vehicle has been at Renault Centurion for *38 days* to date.

*What happened:* 1. I reported grinding noise - Diagnostic CLIP showed no gearbox fault (as confirmed by Service Manager Allan - diagnostic cannot detect mechanical noise) 2. Renault quoted 14 Sept for reconditioned gearbox from outsourced company - I rejected reconditioned in writing on 14 Sept 3. Renault app**** ***/*** for REPLACE with new gearbox - Approved 30 Sept, then rejected 13 Oct without explanation 4. Service Manager provided serial numbers: Original factory box SG1 201 E*** vs Present box SG1 201 E*** (different number = full swap, not internals) 5. Pictures of E*** show old sealant, dirt, marker pen - not new 6. This morning Service Manager admitted: "Renault SA are making use of a high standard institution company to recon these units" - Confirms reconditioned

Renault SA claims this is original box repaired with new internals, but evidence shows reconditioned swap.

I refused to collect because I rejected reconditioned and fear failure after warranty expires.

MFC Account - Ref *** - No payment holiday granted despite 38 days loss of use.

MIOSA Case ***/*** lodged - awaiting Recommendation.

I request Renault SA to fit brand new gearbox as per original approval ***, not reconditioned.

Tumiso - *** ***