False information given- terrible service

I am highly disappointed and feel writing this would perhaps give me some answers as calling or emailing the mentioned company evidently doesn’t work- they just say that they will get back to me and they never do. I recently traded two of my vehicles in for one at your Menlyn branch. The service that I received there was incredibly bad.- One of the vehicles license disks was expired when I traded the vehicle in, and I told the sales representative and manager of the branch, and I was told it wouldn't be a problem they would take care of the expired license disk it won't make a difference on the car that I would be getting, however this changed after the vehicle was purchased they then said I would not be able to receive my license disk unless I pay for the outstanding license disk from the previous vehicle . They said that they were unaware that it would be a problem (I feel that if it's your business selling and buying cars, you should make yourself aware of these things and not give false information to the client)

The car that I had purchased had one or two problems with it- for one the seal on the back window was bend, and they had to replace it- they then gave my car back to me with the seal not put in correctly and a deep scratch where they had taken the seal out. They then didn't mention the scratch until I had brought it to their attention "oh yes I saw that" was what he responded to me. I then had to take my car back again, so they could put the seal incorrectly (It's still not completely flush like the other seals in the doors). The car now has a rattle that it never had before they fixed the seal.

They say I must arrange with them to have the scratch fixed, but I am afraid that something else goes wrong as it seems every time I take my car in they break something else on it.