1 reviews | Active since Dec 2013
Factory Faults on Renault Kwid And Poor service from Renault Gateway
Hi I have purchased a Renault Kwid brand new on 18th of March 2018 from Renault Gateway.
Couple days in use I experienced problems with brakes , wiper blade, drivers window of channel and rattling noise from the engine.
When I took the vehicle back on the 5th day I explained to the manager I'm extremely unhappy and want a better vehicle and no new vehicle should have so many faults.
He bluntly said we can refund you and the best he can do is repair or give me a trade in price which was R34000 less then what I paid.
It's now the 2nd of May and after calling Renault SA no feedback as to when they would fix my vehicle was given.
Renault Gateway has very unfriendly staff who just want to bull shut you around.
Please stay away from the Renault kid or Renault Gateway itself.
