Engine

Good Morning Renault

Kindly see the attached invoices and see the dates where I started reporting the overheating of this car.

Sherene on the 28 of July when we came with the car it was towed from where we were referred by Renault to go there so that they can check radiator. You said you can’t assist us you can’t even try to log a claim under warranty because they won’t approve.

We ask you to assist us and you said we must provide all the invoices for service and luckily the invoices were in the car we gave them to you, but the lady who was assisting us came back and told us that you said you can log the claim since some of the invoices are not there.

As Renault you are the one who is supposed to have the full history for my car on your computer .

I am emotionally and physically drained guys I am tired.

Who is going to pay for the repairs of the engine??

Can I please have a courtesy car please I am using taxi every day to go to work while I have a car which is covered by warranty