1 reviews | Active since Dec 2019
Disgusting service from Renault branches Midrand and Menlyn.
I purchased a second hand Renault RS Trophy 275 in October, the car only has 28 000km on the clock, i test drove the vehicle, heard a noise that i suggested get checked out before i take delivery of the vehicle. the car was sent to Renault Midrand, they advised that the clutch kit and flywheel must be replaced - this was done, they then advised that VW (the dealership i bought the car from) must pay them R32 000.00 before they can take delivery of the vehicle, they went to collect the vehicle on the 15th of November, the car was even worse now than before. Midrand then advised that the vehicle must be taken to Renault Menlyn as they had done previous work on the vehicle (April 2019). Menlyn advised that there was something wrong with the gearbox, vehicle was then taken to Mayfair Gearbox in Silverton, Mayfair Gearbox advised that there is nothing wrong with the gearbox, but there is a problem with the flywheel (the one that has just been replaced), to date, i have no idea what is happening with the vehicle as not one employee from Renault has bothered to contact me. we have had 5 Renaults to date, and this is the first time i have ever in my life come across employees that are *********** and actually done care about their customers, they keep passing the buck onto someone else, i have contacted anyone and everyone and no one gives a rat's ass.
