DISGUSTING SERVICE

I am in utter shock at the disregard of customers that I have experienced at the Renault Service Center in Wonderboom.

Let alone their poor service delivery, but the staff is walking around without any PPE during a pandemic, a clear negligence for Covid Regulations firstly. Please look into this, I feel so unsafe having to sit in the reception area where customers’ health is exposed to contracting illness.

One of the employees Lindiwe, casually on a personal call while we wait to be assisted bragging to her audience about how she is sick of clients and their tantrums and she is tired and is going to take sick leave, this is over and above my friend waiting over a week for his car that was meant to take maximum 2 days to repair leaving him stranded and not even being offered the courtesy of feedback nor a courtesy car.

While we wait on this area that clearly violets COVID19 regulations. Another customer is being addressed in the most sarcastic tone by one of the staff members. Also might I add not wearing a mask in public.

This is disgusting.

This is appalling!