Disgust at incompetence

<p>This is a response to an email I received</p> <p>"</p> <p>Dear all</p> <p>I have been a Renault driver for the past 5 years and a fan long before that! I recently acquired this beautiful car (chose it over a Focus ST) and suffered the misfortune of having my window smashed.</p> <p>This, I thought, would be the worst thing to happen to me with regards to this car. Sadly, I was wrong!</p> <p>My glass replacement has now been incorrect twice - first with costing, then with the actual part, both times I have come down hard on Zandre from PG Glass, even though it was beyond her control. She has been nothing but patient and kind.<br />Whoever is handling the distribution part of Renault's supply chain is *********** as there has been an error with my glass twice already. This person is not only wasting the organisation's time but also money and more than that, this person is damaging the brand that Renault has built for itself.</p> <p>I will be taking this to social media so that I can discourage people from making the same mistake that I did - that is, buying a Renault car. I never thought the day would come when I would actually be in search of a new brand because Renault has let me down so badly.</p> <p>Yours in disgust,<br />Avron Beaumont</p>