Disappointing Service

The level of service I received at Renault Somerset West was poor and showed no respect for their customers. I visited the dealership today to complain about the service done to my car. The left front window of my car is malfunctioning; the window opens and it gets stuck and cannot close. I brought in my car last year around June, and it was discovered that it was an electrical problem. The problem was fixed; after a month, the same problem occurred. I brought in my car in December for service, and the window issue was attended to. However, after a while, the problem started again. I'm very disappointed with the Renault service; I can't open my widow anymore; this is inconveniencing me big time.

Today, when I visited the dealership to complain and set another appointment so that they could fix this issue, the receptionist was unprofessional and disrespectful. I was attended by the "supposed" manager, who refused to give me his name. He was not helpful in handling my query.