1 reviews | Active since Feb 2018
Default vehicle
I bought a Renault Kwid last year in June at Renault Fountains. Sales person Sam Mashaba and have had problems ever since. Complained about it and was advised to contact the Dealer Principal (Martin Smith) which I did and he asked for the vehicle details so they pull the records from the system. I sent the car lon the 5th January 2018. 10 January 2018 report came back was referred to Solly Kimmie (Service Manager) who was alarmed that in one month I visited the dealership 6 times with problems on the car. 18 January 2018 after the door handle broke. I felt that I have had one too many problems with the car and notified the dealership that I would like to return the car and full cancellation of the finance contract. 22 January 2018 Solly Kimmie asked me to bring in the car. On arrival I was told they are going to organize me vehicle to use while they took a look at mine. 30 January I sent in an email asking if they where still waiting for authorization...? Till date I have not been contacted.
