Declined warranty

Good day

Can you please assist me I purchase a vehicle with Renault Fourways in October 2022 and so far the vehicle have travel 32 000 km. One morning I tried to start the vehicle and I couldn't start. I then called the warranty department and they send the breakdown to come and pick the car up. Then after few days they called and told they checked the vehicle and water have mixed with oil and top casket is destroyed and the reported the metter to warranty department and thet are waiting for warranty department to approve the claim so that they can go ahead the fix the car. Two days down the line they call me and say the Renault SA send the technician to come and check the car and the technician said it looks like the car was involved in an accident so it's my fault they cannot fix the car for me as it was involved in and accident. I was never involved in and accident with the car at all. Like I am say I just wake up and try to start the car it didn't start at all. Can you please kindly assist me because it's unfair of me paying the that is not helping me I am now using cash that I don't have to go to work with a taxi while the vehicle that I am paying every is just standing at home and the Renault guys do want to assist me.

I hope and trust that you will help me.

Regards

Boitumelo Gibson Sebake ‪***‬