complaint

<p>Early in May I took my car for service, and I informed them about the reverse that's giving me problems, Matilda said she will ask the guys to check, they did and I was told my car is still under warranty for hat specific repair, they ordered car parts and it it will take two weeks. Now it's the 26th June im still waiting for the car parts, im really Unhappy about the service because no follow ups have been made with me. I'm the one who is constantly checking with the branch if my parts have arrived or not.</p> <p>I would really appreciate it if someone senior can advise further on this matter</p> <p> </p>