1 reviews | Active since May 2015
CAR RELEASED WITHOUT INSURANCE
HI<br> <br> I BOUGHT A CAR THROUGH FINANCE AT RENAULT PINETOWN AND IT WAS THE FIRST TIME THAT I PURCHASED A VEHICLE, HOWEVER UPON RELEASING THE VEHICLE THE DEALERSHIP RELEASED THE CAR TO ME WITHOUT IT BEING INSURED AND ME BEING UN INFORMED ABOUT THE PROCESS I DID NOT COMPLAIN AT THE TIME. HOWEVER THROUGH DISCUSSIONS WITH VARIOUS PEOPLE, I WAS TOLD THAT THE DEALERSHIP IS NOT SUPPOSED TO RELEASE THE VEHICLE WITHOUT IT BEING INSURED AND AS A RESULT - MY CAR GOT DAMAGED BY HAIL, THE SAME DAY THAT I RECEIVED IT AND IT WAS NOT INSURED. I TRIED CONTACTING THE DEALERSHIP AND THEY WERE TO GET BACK TO ME TO CONFIRM THESE DETAILS, BUT TO DATE, I HAVEN'T RECEIVED ANY FEEDBACK FROM THEM. THEY DID NOT DENY THIS FACT HOWEVER, BUT THEY DID NOT GET BACK TO ME.<br> <br> THIS IS THE PINETOWN DEALERSHIP. <br> <br> THE REASON FOR ME SUBMITTING THIS LATE IS DUE TO NOT BEING WELL INFORMED, I DID NOT KNOW THE PROCESSES TO FOLLOW IN ORDER TO ACT AGAINST RENAULT SINCE I AM A NEW DRIVER, AND IT WAS THE FIRST TIME I WAS PURCHASING A VEHICLE.
